While the samples taken of the finished water leaving the plant did not show any contamination, we are still required to notify you about this issue, because it is your right to know. Attached is the official customer notice, which is being mailed today to customers impacted by this issue. The notice is also posted on our website at www.newjerseyamwater.com, under the Alerts section. We ask that you also post this notice in any public areas (i.e., municipal hall, library) so that the public may see it.
We take responsibility for this error, and we have instituted additional engineering and process controls to prevent this from occurring again.
Please click on the link above for additional information.
- Determine which energy assistance programs are best for the customer
- Assist the customer with the application process
- Answer customer questions about their bill
To apply for assistance, customers will need to bring Social Security cards and proof of income for all household members, their deed or rental lease and a recent electric bill.
For more information about bill assistance programs or to find out if New Jersey residents may qualify, visit the bill assist site and click on “Search Assistance Programs.”