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Professional Standards

The members of the Bay Head Police Department are committed to providing law enforcement services that are fair, effective, and impartially applied. It is in the best interests of everyone that your complaint about the performance of an individual officer is resolved fairly and promptly. The Police Department has formal procedures for investigating your complaint. These procedures ensure fairness and protect the rights of both citizens and law enforcement officers.

  • Your complaint will be sent to a superior officer or a specially trained internal affairs officer, who will conduct a thorough and objective investigation.
  • You might be asked to help in the investigation by giving a detailed statement about what happened or providing other important information.
  • All complaints against law enforcement officers are thoroughly investigated. You will be advised in writing of the outcome of the investigation.
  • If our investigation shows that a crime might have been committed, the county prosecutor will be notified. You might be asked to testify in court.
  • If our investigation results in an officer being charged with a violation of department rules, you might be asked to testify in a departmental hearing.
  • If our investigation shows that the complaint is unfounded, or that the officer acted properly, the matter will be closed.
  • All disciplinary hearings shall be closed to the public unless the defendant officer requests an open hearing.
  • All Internal Affairs complaints can be mailed to Lt. Zach Keller at 83 Bridge Avenue Bay Head, NJ 08742 or emailed to Lt. Zach Keller at zkeller@bayheadpolice.org
  • Click here for an Internal Affairs Complaint Form available in multiple languages
  • Click here for the Civilian Complaint Information Sheet in multiple languages
  • IA-19 Citizen Information Form-2022
  • Internal Affairs Report Form

You may call the Professional Standards Contacts LT. Zach Keller (732) 892-0632 ext 413or SGT. Stephen Stockhoff at (732) 892-0632 ext. 406 with any additional information or any questions about the case.